Effective Date: 16th April, 2025
Company Name: BaruzoTech Private Limited
Location: Gujarat, India
BaruzoTech Private Limited ("we," "us," or "our") is committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, process, and disclose your information in connection with the BaseMailer software-as-a-service (SaaS) platform, available through the Airtable Marketplace. This policy is compliant with applicable privacy regulations including the Indian Digital Personal Data Protection Act, 2023 (DPDP), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
BaseMailer is a SaaS platform that enables users to design, manage, send, and track email campaigns directly from Airtable. We understand the importance of maintaining user trust and take your privacy seriously. This Privacy Policy explains how your personal and non-personal data is collected and processed when you interact with our services.
1. Information We Collect
Personal Information
• Name, email, billing address
• Payment info (handled by Paddle)
• Airtable workspace data
Usage Data
• IP address, browser, device type
• App activity logs (e.g. template creation)
Cookies & Tracking
• We use cookies to improve performance
• We use Hotjar for behavioral analytics
2. How We Use Your Data
• Provide and maintain BaseMailer
• Process transactions (via Paddle)
• Communicate updates, support
• Improve user experience (via Hotjar)
• Comply with legal requirements
3. Third-Party Services
We may share data with:
• Paddle for secure payments
• Hotjar for analytics
• Hosting and support providers
4. Payment & Refunds
• All payments via Paddle
• We do not store card details
• Refunds are governed by Paddle's refund policy
5. Data Retention
• Account data kept during active subscriptions
• Logs/analytics retained for 12 months
• You can request data deletion at any time
6. Your Rights (India DPDP Act, 2023)
You have the right to:
• Access or correct your data
• Request data deletion
• Withdraw consent
• File a grievance
7. Data Security
We use encryption, secure APIs, and trusted third-party services to protect your data.
8. International Transfers
Your data may be stored or processed outside India. We ensure lawful safeguards are in place.
9. Children's Privacy
BaseMailer is not for users under 18. We do not knowingly collect information from minors.
10. Contact Us
BaruzoTech
Gujarat, India
📧 Email: info@baruzotech.com
DPO: info@baruzotech.com.
Effective Date - 3 April, 2025